Frequently Asked Questions

How can I receive psychotherapy therapy services?

Bridge2Horizon Wellness Resource offers In-Home as well as Online (telehealth) options for clients.

Is Online Psychotherapy confidential?

Bridge2Horizon Wellness Resource utilizes HIPAA Compliant software to keep clients’ names and any disclosed information confidential.

After I make initial contact, how long will it take for me to receive psychotherapy services?

Depending on how the contact is made, the potential client can expect a call back from a licensed therapist within 24 hours. At that point, the therapist and client will agree on a schedule for an Online or Home Visit session with the client.

Are psychotherapy sessions covered by insurance?

Yes. Psychotherapy sessions are covered by selected commercial insurance providers as well as Medicare. Upon requesting services, potential clients will be asked to fill out application forms for services. Bridge2Horizon Wellness Resource works with a billing company that quickly obtains benefit information. Clients are explained their coverage prior to beginning of psychotherapy services. Bridge2Horizon also gives its clients the option of creating a confidential Client Profile on the Therapy Appointment platform. via which they are able to receive statements, make payments, schedule appointments and communicate with their therapist.

Can services be cancelled any time?